Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies
Paul R. Niven (Auteur)
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Description du produit
Hands-on guidelines for using the Balanced Scorecard within mission-driven organizations Today’s insistence on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that, as financial resources decrease and demand for results increases, they too must institute performance goals along with programs and processes to consistently progress toward those goals. Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies identifies the opportunities–and helps eliminate the obstacles–of bringing the popular and proven Balanced Scorecard approach to public and nonprofit organizations. This results-focused and practical book provides you with:
- Fundamentals of the Balanced Scorecard concept
- Advice on how to alter the "geography" of the balanced scorecard to fit public and nonprofit agencies
- Techniques for developing strategy maps and Balanced Scorecards throughout your organization
- Tools and templates to link the Balanced Scorecard with key management processes
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